Frequently asked questions.

Yes, we encourage visits so you can explore our facilities and discuss your project. By appointment only.

Yes. In addition to rentals, we offer packages that include coordination, decoration, catering, entertainment, and customized activities.

All cottages have a BBQ except condos 409 and 411 which have access to a community BBQ.

We host a variety of events: weddings, corporate retreats, family celebrations, getaways with friends, birthdays, sporting activities, and more.

Once your reservation is confirmed, an email will be sent containing information pertaining to your arrival. Information including the access code to the front door, passes to the pool, and WIFI passwords will all be sent 72h before your arrival. You can share this information with your group.

Please check your spam folder.

All communications are by email.

Though we do our best, sometimes our replies may end up in your spam folder for unknown reasons.

Contact us if needed.

You must leave the premises in the same condition as upon arrival. You must place garbage, recycling, and deposits in the appropriate bins, clean dishes, empty refrigerators/freezers and the pantry, replace furniture in its original location, and close windows and lights.

Refer to the occupancy policy

Yes, it will be our pleasure to welcome your group! Our cottages can accommodate anywhere from 6 to 110 people.

Groups must respect local municipal rules and authorities for noise, security and respect of others.

All of our indoor spaces are non-smoking. It is strictly forbidden to smoke or vape inside the cottages. A part of the security deposit may be used for cleaning, if required.

CHALETS: CHECK IN: 4:00 PM, CHECK OUT: 10:00 AM

CONDOS: CHECK IN: 4:00 PM, CHECK OUT: 11:00 AM

Upon request, we can offer you the option of earlier check-in and later check-out depending on current bookings. Please contact us (link to contact form).

Certain cottages accept pets. Use the filters provided to choose the option “Dogs allowed” when searching for a cottage.

No pets are allowed in the condos.

Conditions: We ask that you limit the animal’s access to areas that are not carpeted. Have a kennel for your pet when you are away. You must pick up after your pet.

Sheets, comforters, towels and hand towels are provided. Each cottage also has a fully equipped kitchen, including salt, pepper, and sugar. We also provide hand soap, dish soap, dishwashing pods, toilet paper, paper towels, and garbage bags in sufficient quantities to get your stay off to a good start

You have access to an indoor pool with a spa and a fitness center located 1 km to 3 km from your accommodation.You will receive your coupon to gain access to the pool and spa 72 hours before your stay. Contact us to know more about pool and spa access.

Refer to the cancellation and deposit policy found on the listings for a cottage or condo.

A security deposit is required for all our reservations.

• $500 for cottages of 12 people or less.
• $750 for cottages accommodating 13 to 20 people.
• $1000 for cottages accommodating 21 to 49 people.
• $2500 for cottages of 50 people or more.

The amount is pre-authorized on a credit card 5 days prior to arrival and released once the chalet has been inspected. The security deposit is an amount authorized on your credit card and not charged.

In the event of a major breakage and/or non-compliance with the condo’s occupancy policy, the security deposit will be used. A detailed email with a photo will be sent to you, along with the invoice.

Refer to the cancellation and deposit policy found on the chalet or condo listings.

Deposit upon reservation: A deposit is required upon reservation to reserve the dates of your stay. Please refer to the cancellation and deposit policy found on the chalet or condo listings.

Interac are preferred, however Visa and Mastercard are also accepted.

Checks are no longer accepted.